Liquit Workspace Troubleshooting
UserHost not found for session
  • 12 Feb 2021
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UserHost not found for session

  • Updated On 12 Feb 2021
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Possible cause: The userhost is not running.

Actions: Make sure the userhost is running correctly and is not elevated.

Possible cause: Firewall software intercepts all localhost connections.

symptoms:

  • The specified session is 0 (system)
  • In the agent debug logs the origin process is 'swi_fc' (Sophos endpoint security)

Actions: Make sure that the firewall software doesn't intercept losthost connections. For Sophos endpoint security, you can add a global exclusion for ip address 127.0.0.1:

sophos.jpg

For more recommended Anti-Virus settings see Anti-Virus recommendations.

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